Who we are
Derek Motors ("we", "us", "our") is an independent used car dealership based in Hounslow, London, UK. This policy explains how we handle any personal information you share with us through this website. If you have any questions, contact us at derekmotors@outlook.com.
Information we collect
We only collect the information you choose to give us, which may include:
- Your name, email address and phone number when you complete our contact form.
- The content of any message or enquiry you send us.
- Details you share when you contact us by phone, WhatsApp or email.
We do not collect payment details through this website.
How we use your information
We use the information you provide to:
- Respond to your enquiries about our vehicles and services.
- Arrange viewings, test drives or a potential sale.
- Keep a record of our communication with you.
Our legal basis for this is your consent and our legitimate interest in responding to and managing customer enquiries.
Sharing your information
We do not sell or rent your personal information to anyone. We use a small number of trusted service providers to run this website, who process data on our behalf:
- Web3Forms delivers our contact form submissions to our email inbox.
- Supabase hosts our vehicle database and admin system.
- Netlify hosts the website itself.
Cookies and tracking
This website does not use advertising or third-party tracking cookies. We only use your browser's local storage to keep our staff signed in to the admin area. Browsing the public site does not require you to accept any cookies.
How long we keep your information
We keep enquiry information only for as long as it is needed to deal with your request and for our legitimate business records, after which it is deleted.
Your rights
Under UK data protection law you have the right to access, correct, or request deletion of the personal information we hold about you, and to object to how we use it. To make a request, email us at derekmotors@outlook.com.
Contact us
Derek Motors, Hounslow, London, UK.
Email: derekmotors@outlook.com
Phone: +44 7342 942796